Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Consumer Agreement
  • I deliver within 24 hours of receipt of your order (unless you request a later delivery date). If you need same day delivery, please place your order before noon. If I am unable to fulfill your request, I will call you and notify you. I make most of my deliveries in the early afternoon. If you are placing your order after 12 pm, chances are the delivery will be made the next day that I am open. Due to the highly perishable nature of these products, No refunds,however product can be exchanged if damaged. Please be aware arrangement may very due to freshness and availability.

  • Return Policy
  • Unless I have made a personal error, I do not accept returns or offer refunds due to the perishable nature of my products. At my discretion, I may provide a credit towards a future purchase if there were any serious issues with your order or delivery.

    I am not responsible for any damage or missing flowers incurred after I have delivered the flowers. If no one is at the delivery site to accept the flowers, I may have to leave them outside on the porch or with a neighbor, etc. I do my best to make sure the flowers get to the intended recipient and/or are left in a safe spot when necessary. 

    Please note that I reserve the right to use similar flowers or products of equal or lesser value to substitute in any arrangment or basket when the item I would regularly use is out of season or otherwise unavailable to me for whatever reason. My customers tend to be happy with my judgement in deciding what substitutions are appropriate. I cannot guarantee that the arrangment will look exactly as it does in the picture due to seasonable availability and normal variations that exist in all natural plants and flowers. Thank you for taking the time to read this, and I look forward to hand delivering a gorgeous arrangment or gift for you!